Terms of Use

Light a Paw (lightapaw.com and the Light a Paw apps for Android and iPhone) is run by MYNZ Limited, New Zealand. By using Light a Paw you agree to these terms. If you do not agree, please do not use it.

What you share

Memorials, photos, videos, pet names, dates, the words you write, the display name you choose, candles, flowers, gifts and guestbook messages are public: anyone can see them.

They stay yours. You confirm that you have the right to share them, and that they are not hurtful, unlawful or someone else's work.

How we may use what you share

You give MYNZ Limited a worldwide, non-exclusive, royalty-free permission to store, show, copy, resize, crop, translate and share the public things you add, so that we can run Light a Paw and show and promote it. This includes our own posts, pictures and videos on social media, adverts, emails, our website and apps, and material we give to the press or to partners.

We choose what we show with care. We never use private things this way: your letters, your email address, your delivery address and your payment details are never shown or shared for promotion.

You can remove your memorial at any time, and you can ask us to stop using it in promotion by emailing [email protected]. We will stop using it in anything new and take down what we reasonably can. Things already shared by other people may stay where they are.

Being kind

This is a place for people who are grieving. Do not post anything cruel, false, hateful, sexual, unlawful or meant as a joke at someone's loss, and do not copy or scrape the site. We may remove anything, and close access for anyone, that does not belong here.

Things you buy

Digital items (such as gifts, extra places and family plans) are added to your memorial right away. Keepsakes are made to order: see Shipping & returns. Purchases made in the iPhone or Android app also follow Apple's or Google's own rules.

The service

We work hard to keep Light a Paw running and your memorials safe, but it is provided as it is, and we cannot promise it will always be available or free of mistakes. As far as the law allows, MYNZ Limited is not liable for indirect loss, and nothing here takes away rights the law gives you as a consumer.

We may change these terms. If a change matters, we will say so on the site. These terms follow the law of New Zealand.

Contact

[email protected]

Privacy policy · Open Light a Paw

Last updated: November 2026